Live Chat, Live Help, Live Support

Our Service:

Site Person is a customer service tool for your web site that enables

web site visitors to instantaneously communicate with your personnel.

Visitors to your web site simply click a Live Help button and are

connected with one of your representatives. Your representative

then assists the visitor by providing information, links, graphics,

or even guiding them through your web site.

The Site Person solution is Hosted on our Server. This means there

is only A little HTML Code to install and you can get started instantly.

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Versus Live Person:

View Demo:

Product Features & Pricing:

Pricing Info	First Seat	Additional Seats
Price per Month	$95.00	Up to 3 - $25.00
Operators and Departments	1	3 and up - $20.00
Set-up fee	$0	$0
Features
Online/Offline Status & Messaging System
Customizable Chat Buttons
Customizable Chat Interface (Skins)
Web Based or Window Based Admin
Customizable Button with Status
A Q & A Tab (optional)
Visitor chooses Department	X
Self-Generating Scripts
Chat Operator Convenience
Sound Alerts
Visual Alerts
Canned Greetings, URLs & Images
Typing Preview, Before Visitor Sends Message
Multiple Chat Sessions
Chat Transfer to Other Operators
Operator to Operator Chat
Operator Conference
E-Mail Signature
Chat Customer Convenience
E-mail Chat Transcripts
Print Chat Transcripts
Push Pages (operator to visitor)
Push Images
Safety Features
SSL Secure Chat
Tracking Abilities
Visitor History/Transcripts
Track Visitor Refer (i.e. Search Engine)
Live keywords
Track Visitor Footprints
Rename Visitor IP to Name And Email for future Record
Ecommerce and Traffic States
Traffic Monitoring Abilities
Real Time Visitor Monitoring
Proactive invitation
"Who Is" Browser Lookup
Capture of Visitor Data
	Sign Up
Comparison with Live Person
Feature	Our Pro Solution	Live Person
Monthly Fee	$95.00 per operator	$99.99 per operator
Operators and Departments	$25.00/oper.	$99.00/oper.
Web Based Operator Client (optional)		X
Visitor Name Customization		X
Visitor Initiated Switching to Email Form		X
Chat History Emails for Visitors		X
Visitors can Print Chat History		X
A Q & A Tab (optional)		X
Typing Preview, Before Visitor Sends Message		X

Product Benefits:

Increase Sales - by providing real time assistance, you can resolve issues at the point of sale enabling customers to complete their purchases. Site Person also allows you to sell additional products and services by offering special deals and cross selling.

Reduce Costs - online, your operators can handle multiple calls concurrently while at the same time not incurring phone charges.

Increase Customer Satisfaction - by providing real human interaction and instant problem resolution, customers have a positive experience and are much more likely to return when making future purchases.