Site Person
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About Site Person
About Us:
 
Site Person is a customer service tool for your web site that enables web site visitors to instantaneously communicate with your personnel. 

Visitors to your web site simply click a Live Help button and are connected with one of your representatives. Your representative then assists the visitor by providing information, links, graphics, or even guiding them through your web site. 

The Site Person solution is Hosted on our Server. This means there is only A little HTML Code to install and you can get started instantly.

 

Product Benefits:

Increase Sales - by providing real time assistance, you can resolve issues at the point of sale enabling customers to complete their purchases. Site Person also allows you to sell additional products and services by offering special deals and cross selling. 

Reduce Costs - online, your operators can handle multiple calls concurrently while at the same time not incurring phone charges.

Increase Customer Satisfaction - by providing real human interaction and instant problem resolution, customers have a positive
experience and are much more likely to return when making future purchases.

 

Product Features & Pricing:

 

Pricing Info

First Seat

Additional Seats

Price per Month

$95.00

Up to 3 - $25.00
Operators and Departments

1

3 and up - $20.00
Set-up fee

$0

$0

Features

Online/Offline Status & Messaging System  
Customizable Chat Buttons  
Customizable Chat Interface (Skins)  
Web Based or Window Based Admin  
Customizable Button with Status  
A Q & A Tab (optional)  
Visitor chooses Department X
Self-Generating Scripts  
Chat Operator Convenience
Sound Alerts  
Visual Alerts  
Canned Greetings, URLs & Images  
Typing Preview, Before Visitor Sends Message  
Multiple Chat Sessions  
Chat Transfer to Other Operators  
Operator to Operator Chat  
Operator Conference  
E-Mail Signature  
Chat Customer Convenience
E-mail Chat Transcripts  
Print Chat Transcripts  
Push Pages (operator to visitor)  
Push Images  
Safety Features
SSL Secure Chat

 
Tracking Abilities
Visitor History/Transcripts  
Track Visitor Refer (i.e. Search Engine)  
Live keywords  
Track Visitor Footprints  
Rename Visitor IP to Name And Email for future Record  
Ecommerce and Traffic States  
Traffic Monitoring Abilities
Real Time Visitor Monitoring  
Proactive invitation  
"Who Is" Browser Lookup  

Capture of Visitor Data

 

 

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